000 00917cam a22002897i 4500
001 18885021
003 MWNLS
005 20160112143734.0
008 151205s2011 waua 001 0 eng
010 _a 2011923689
020 _a9780735648128
040 _aDLC
_beng
_erda
_cDLC
042 _apcc
082 _a658.812028553
100 1 _aSnyder, Mike,
_eauthor.
245 1 0 _aWorking with Microsoft Dynamics CRM 2011 /
_cMike Snyder, Jim Steger, Kristie Reid.
260 _aCalifornia :
_bO'Reilly Media,
_c2011.
300 _axxx, 587 pages :
_billustrations ;
_c23 cm
500 _aIncludes index.
630 0 0 _aMicrosoft CRM.
650 0 _aCustomer relations
_xData processing.
700 1 _aSteger, Jim,
_eauthor.
700 1 _aReid, Kristie,
_eauthor.
906 _a0
_bibc
_corignew
_d4
_encip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c20842
_d20842