@book{8823,
	author = {Schuster, John P. and Carpenter, Jill,},
	title = {The power of open book management :},
	publisher = {John Wiley,},
	year = {c1996.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/bios/wiley041/95042390.html}
}