00531nam a22001817a 4500003000600000005001700006008004100023020001500064040000800079082001200087100002000099245009000119260004400209300001400253650002800267650002700295650002700322MWNLS20101228094755.0101228t xxu||||| |||| 00| 0 eng d a0205359523 cDLC a303.342 aGass, Robert H. aPersuasion, social influence, and compliance gaining cRobert Gass and John S. Seiter aBoston:bPearson Education Inc.,c2003. acmbill,. aPersuasion (psychology) aInfluence (psychology) aManipulative behaviour