TY  - BOOK
AU  - Phillips,Patricia Pulliam
AU  - Phillips,Jack J.
TI  - Understanding the basics of return on investment in training: assessing the tangible and intangible benefits 
SN  - 9780749438913
U1  - 658.3/12404 
PY  - 2002///
CY  - London
PB  - Kogan Page Limited
KW  - Employees - Training of - Cost effectiveness
KW  - Rate of return
ER  -