TY  - BOOK
AU  - Bellis-Jones,Robin
AU  - Develin, Nick.
TI  - No customer-no business: the true value of ABCM
SN  - 9781853555299
U1  - 657.42 21
PY  - 1995///
CY  - London
PB  - Institute of Chartered Accountants
KW  - cost management
N1  - includes bibliogaphcal references
ER  -