Bovee Courtland L. <br/><br/>
Business Communication Today/ 
by Courtland L.Bovee and John V. Thill.- 
 - 11th ed.- 
 - Boston:  pearson,  c2013. 
 - 617p. (83): ill.; 
<br/><br/> includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780273779902 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>650.7 BOV