TY - BOOK AU - Friesen,Michael E. AU - Johnson,James A. TI - The success paradigm: creating organizational effectiveness through quality and strategy SN - 0899308368 AV - HD58.9 .F75 1995 U1 - 658.4 20 PY - 1995/// CY - Westport, Conn. PB - Quorum Books KW - Organizational effectiveness KW - Total quality management KW - Success in business N1 - Includes bibliographical references (p. [203]-205) and index ER -