The success paradigm : creating organizational effectiveness through quality and strategy /
Michael E. Friesen and James A. Johnson ; foreword by John F. Rockart.
- Westport, Conn. : Quorum Books, 1995.
- xii, 210 p. : ill. ; 24 cm.
Includes bibliographical references (p. [203]-205) and index.
0899308368 9780899308364
95003265
Organizational effectiveness. Total quality management. Success in business.