TY  - BOOK
AU  - Gladstone,Bryan
TI  - From know-how to knowledge: The essential guide to understanding and implementing knowledge management
SN  - 1858358809
U1  - 658.403 21
PY  - 2000///
CY  - London
PB  - The Industrial Society, 
KW  - Knowledge management
KW  - Information management
N1  - Includes an index
ER  -