Harmon, Paul, 1942-

Business process change : a business process management guide for managers and process professionals/ Paul Harmon - 3rd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xxxvi,488p.: ill.

Includes bibliographical references and index.

9780128003879

2007020283


Electronic commerce.
Organizational change.
System design.

HF5548.32 / .H367 2007

658.4/06