TY  - BOOK
AU  -  Baron,Steve
AU  -  Conway, Tony
AU  - Warnaby, Gary
TI  - Relationship marketing : : a consumer experience approach
SN  - 9781412931229
U1  - 658.8 
PY  - 2010///
CY  - London
PB  - SAGE Publications
KW  - Relationship marketing
KW  - Customer relations
N1  - Includes index
ER  -