Business enterprise, process, and technology management : models and applications/ 
edited by Venky Shankararaman, J. Leon Zhao and Jae Kyu Lee 
 - Hershey :  Business Science Reference,  2012. 
 - xv, 301 p. :  ill. 
 - Premier Reference Source .
<br/><br/> Includes bibliographical reference and index 
<br/><br/><label>ISBN: </label>9781466602496 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management<br/>Information technology
<br/><br/><label>Dewey Class. No.: </label>658