Townsend, Heather <br/><br/>
The go-to expert:  how to grow your reputation, differentiate yourself from the competition and win new business/ 
by Heather Townsend and Jon Baker 
 - London  Pearson Education Ltd  c2014 
 - xxviii,273p.:  ill. 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>9781292014913 
<br/><br/><label>Dewey Class. No.: </label>001