TY - BOOK AU - Katz,William A. TI - Introduction to reference work SN - 0070333335 AV - Z711 .K32 1982 U1 - 025.5/2 19 PY - 1982/// CY - New York PB - McGraw-Hill KW - Reference services (Libraries) KW - Reference books KW - Bibliography N1 - Includes bibliographies and index; v. 1. Basic information sources -- v. 2. Reference services and reference processes ER -