TY  - BOOK
AU  - Snyder,Mike
AU  - Steger,Jim
AU  - Reid,Kristie
TI  - Working with Microsoft Dynamics CRM 2011
SN  - 9780735648128
U1  - 658.812028553 
PY  - 2011///
CY  - California
PB  - O'Reilly Media
KW  - Microsoft CRM
KW  - Customer relations
KW  - Data processing
N1  - Includes index
ER  -