00655nam a22001937a 4500 150908b xxu||||| |||| 00| 0 eng d 9781408125021 658.812 Impact Innovation Dangerous customer service : dangerously great customer service ... how to achieve it and maintain it / Impact Innovation, Phil Davis, Kate Stenner. London : Bloomsbury Publishing, 2011. x, 178 p. Include index Customer services 6588 Creative ability in business 25137 Davis, Phil Stenner, Kate ddc BK 20292 20292 0 0 ddc 0 0 NFIC HQ HQ GEN 2015-09-08 BAI 4000.00 658.812 IMP 0087728 2026-09-14 06:31:44 6000.00 2015-09-08 BK 0 0 ddc 0 0 NFIC BT BT GEN 2015-09-08 BAI 4000.00 658.812 IMP 0087729 2026-09-09 13:37:58 6000.00 2015-09-08 BK 0 0 ddc 0 0 NFIC MZ MZ GEN 2015-09-08 BAI 4000.00 658.812 IMP 0087730 2026-09-10 09:03:17 6000.00 2015-09-08 BK 0 0 ddc 0 0 NFIC ZA ZA GEN 2015-09-08 BAI 4000.00 658.812 IMP 0087731 2026-09-11 11:41:00 6000.00 2015-09-08 BK 0 0 ddc 0 0 NFIC LL LL GEN 2015-09-08 BAI 4000.00 658.812 IMP 0087732 2026-09-13 12:10:49 6000.00 2015-09-08 BK 0 0 ddc 0 0 NFIC BLK BLK GEN 2016-02-19 Book Aid International 6000.00 658.812 IMP 0090441 2026-09-09 11:57:22 9000.00 2016-02-19 BK 0 0 ddc 0 0 NFIC KR KR GEN 2016-02-19 Book Aid International 6000.00 658.812 IMP 0090440 2026-09-10 12:31:28 9000.00 2016-02-19 BK 0 0 ddc 0 0 NFIC MB TSD GEN 2016-02-19 Book Aid International 6000.00 0090439 658.812 IMP 2016-02-19 00:00:00 9000.00 2016-02-19 BK 0 0 ddc 0 0 TSD MB 2018-11-02 658.812 0090439 2026-09-11 14:58:31 2018-11-02 BK