TY - BOOK TI - Effective operations and performance management SN - 9781849300070 (hbk. : standard ed.) AV - HF5549 .E4235 2010 U1 - 658.3 22 PY - 2010/// CY - London PB - Bloomsbury Information KW - Performance KW - Management KW - Production management N1 - Includes bibliographical references and index ER -