TY - BOOK AU - Hoyle,David AU - Hoyle,David TI - ISO 9000 quality systems handbook SN - 0750621303 AV - TS156 .H692 1994 U1 - 658.5/62 20 PY - 1994/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Quality control KW - Total quality management KW - Standards N1 - Rev. ed.: Quality systems handbook. 1994; Includes bibliographical references (p. [471]-473) and index ER -