Johnson, Joe  <br/><br/>
Understanding quality / 
Joe Johnson and Bob Foley. 
 - Oxford :  Pergamon Flexible Learning,  c 2003. 
 - 97 p. :  ill. 
 - ILM super series .
<br/><br/><label>ISBN: </label>0750658819 9780750658812 
<br/><br/><label>Dewey Class. No.: </label>658.4013