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Dangerous customer service : dangerously great customer service ... how to achieve it and maintain it / Impact Innovation, Phil Davis, Kate Stenner.
Material type:
TextPublication details: London : Bloomsbury Publishing, 2011.Description: x, 178 pISBN: - 9781408125021
- 658.812
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Blantyre Branch Library General Collection | NFIC | 658.812 IMP (Browse shelf(Opens below)) | Available | 0087729 | |||||||||||||
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Lilongwe Branch Library General Collection | NFIC | 658.812 IMP (Browse shelf(Opens below)) | Available | 0087732 | |||||||||||||
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Technical Services Department General Collection | NFIC | 658.812 IMP (Browse shelf(Opens below)) | 0090439 | Available | |||||||||||||
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Mzuzu Branch Library General Collection | NFIC | 658.812 IMP (Browse shelf(Opens below)) | Available | 0087730 | |||||||||||||
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Monkeybay Branch Library | 658.812 (Browse shelf(Opens below)) | Available | 0090439 | ||||||||||||||
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Zomba Branch Library General Collection | NFIC | 658.812 IMP (Browse shelf(Opens below)) | Available | 0087731 |
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| 658.812 DOR Delivering the customer experience; | 658.812 DOR Delivering the customer experience; | 658.812 DOR Delivering the customer experience; | 658.812 IMP Dangerous customer service : | 658.812 OWT Delighting your customers ... on a shoestring: | 658.812 SER Service science, management, and engineering : | 658.83 MAL Study guide and technology manual: marketing research an applied orientation |
Include index
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