Leading the customer experience : (Record no. 30547)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00427nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210212b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781472447692 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23 |
| Classification number | 658.812 |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cook, Sarah |
| 245 10 - TITLE STATEMENT | |
| Title | Leading the customer experience : |
| Remainder of title | inspirational service leadership/ |
| Statement of responsibility, etc. | by Sarah Cook |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Surrey |
| Name of publisher, distributor, etc. | Gower Publishing Ltd |
| Date of publication, distribution, etc. | c2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 174p. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non Fiction | Area 36 Branch Library | Area 36 Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132474 | 14/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Balaka Branch | Balaka Branch | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132473 | 09/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Balaka Branch | Balaka Branch | General Collection | 03/11/2021 | Book Aid International | 20000.00 | 658.812 COO | 0137033 | 09/09/2026 | 30000.00 | 03/11/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Blantyre Branch Library | Blantyre Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132466 | 09/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Headquarters Lending Library | Headquarters Lending Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132467 | 14/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Karonga Branch Library | Karonga Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132462 | 10/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Karonga Branch Library | Karonga Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132468 | 10/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Karonga Branch Library | Karonga Branch Library | General Collection | 04/10/2021 | Book Aid International | 20000.00 | 658.812 COO | 0135926 | 10/09/2026 | 30000.00 | 04/10/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Likoma Branch Library | Likoma Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132459 | 09/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Lilongwe Branch Library | Lilongwe Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132463 | 13/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Luchenza CDSS & Community Library | Luchenza CDSS & Community Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132461 | 11/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Luchenza CDSS & Community Library | Luchenza CDSS & Community Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132469 | 11/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Monkeybay Branch Library | Monkeybay Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132472 | 11/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Monkeybay Branch Library | Monkeybay Branch Library | General Collection | 04/10/2021 | Book Aid International | 20000.00 | 658.812 COO | 0135928 | 11/09/2026 | 30000.00 | 04/10/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Mtandire Satellite Library | Mtandire Satellite Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132475 | 14/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Mtandire Satellite Library | Mtandire Satellite Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132470 | 14/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Mulanje Branch Library | Mulanje Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132460 | 10/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Mzuzu Branch Library | Mzuzu Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132465 | 10/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Mzuzu Branch Library | Mzuzu Branch Library | General Collection | 04/10/2021 | Book Aid International | 20000.00 | 658.812 COO | 0135925 | 10/09/2026 | 30000.00 | 04/10/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Nkhatabay Branch Library | Nkhatabay Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132476 | 02/07/2021 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Nkhotakota Branch Library | Nkhotakota Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132477 | 13/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Salima Branch | Salima Branch | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132471 | 14/09/2026 | 18000.00 | 12/02/2021 | Books | ||||
| Dewey Decimal Classification | Non Fiction | Zomba Branch Library | Zomba Branch Library | General Collection | 12/02/2021 | Book Aid International | 12000.00 | 658.812 COO | 0132464 | 11/09/2026 | 18000.00 | 12/02/2021 | Books |