Customer services-Marketing and the competitive environment/ (Record no. 26337)

MARC details
000 -LEADER
fixed length control field 00474nam a22001697a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180129b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273039945
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0273039946
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.82
100 #1 - MAIN ENTRY--PERSONAL NAME
Personal name Mayall, Carol
245 ## - TITLE STATEMENT
Title Customer services-Marketing and the competitive environment/
Medium Carol Mayall and Sally Palmer.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London,
Name of publisher, distributor, etc. Pitman,
Date of publication, distribution, etc. 1993.
300 ## - PHYSICAL DESCRIPTION
Extent x, 276p.:
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing
700 #1 - ADDED ENTRY--PERSONAL NAME
Personal name Palmer, Sally
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date last checked out Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Non Fiction Headquarters Lending Library Headquarters Lending Library General Collection 29/01/2018 BAI 12000.00 1 658.82 MAY 0108740 05/03/2019 07/02/2019 15000.00 29/01/2018 Books