Operations and process management :

Operations and process management : principles and practice for strategic impact / Nigel Slack ... [et al.]. - 3rd ed. - Harlow ; New York : Pearson, 2012. - xxii, 540 p. : col. ill. ; 28 cm.

Includes bibliographical references and index.

9780273768807 (hbk.) 0273768808 (hbk.) 9780273751878 (t. p. verso) 0273751875 (t. p. verso)

2011277765


Manufacturing processes.
Process control.

TS183 / .O64 2012

658.5